Privacy

Effective Date: June 20, 2024

At Stellar BG, we respect and protect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your information, complying with U.S. and California privacy laws, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect various types of information, which may include:

• Information You Provide:
• Personal Information: Name, email address, phone number, postal address, and any other information you provide voluntarily when you register on our website, make a purchase, or contact us.
• Conversational Text Messages: We use conversational text messages to communicate with our customers. These messages are initiated by the customer and are used to provide relevant and necessary information in response to their inquiries. Customer consent is implied through the initiation of the conversation.
• Automatically Collected Information:
• Technical Data: When you interact with our website, we may automatically collect certain information, such as your IP address, browser type, pages visited, visit duration, and details about how you arrived at our site.
• Usage Data: Information about your activity on our website, such as your preferences and settings, to enhance your user experience.
• Cookies and Similar Technologies:
• We use cookies and similar technologies to collect information about your activity on our website. This includes your preferences and settings, which helps us improve your experience on our site.

2. Use of Information

We use the information we collect for various purposes, including but not limited to:

• Providing and improving our services, products, and content.
• Personalizing your experience on our website and tailoring our services to your preferences.
• Communicating with you about your account, transactions, updates, offers, and promotions.
• Processing transactions and sending confirmations.
• Responding to your questions, comments, and service requests.
• Complying with our legal and regulatory obligations.

3. Disclosure of Information

We do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may disclose your personal information under the following circumstances:

• Service Providers: With vendors and service providers who perform services on our behalf, such as payment processing, web hosting, and data analysis.
• Legal Compliance: When required to comply with the law, a court order, or legal process.
• Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of our users and third parties.

4. Information Security

We implement physical, technical, and administrative security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no security measures are completely impenetrable, and we cannot guarantee the absolute security of your information.

5. California Consumer Rights (CCPA)

If you are a California resident, you may have additional rights regarding your personal information under the CCPA, including:

• Right to Know: The right to request details about the categories and specific pieces of personal information we collect.
• Right to Delete: The right to request the deletion of your personal information, subject to certain exceptions.
• Right to Non-Discrimination: The right to not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at information@stellarbg.com or call +1 510-344-6356.

6. Cookies and Similar Technologies

We use cookies and similar technologies for various purposes, including:

• Remembering your preferences and settings.
• Analyzing site usage to improve our website.
• Personalizing the content we show you.

You can control the use of cookies through your browser settings, but some site functions may not work correctly without them.

7. Links to Other Websites

Our website may contain links to other third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of those third-party websites before providing them with any personal information.

8. Minors

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our records.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where we operate. By using our website and providing us with your information, you consent to the transfer, storage, and processing of your information in the United States and other countries where we operate.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on this page and update the “Effective Date” at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:

Stellar BG
6050 Lowell St, Oakland, CA 94608, USA
Email: information@stellarbg.com
Phone: +1 510-344-6356

We value your trust in us and are committed to protecting your privacy and maintaining the trust you have placed in us.